The agency in this case study manages social media for clients across fitness, e-commerce, and professional services. They had 37 clients on monthly retainers. Revenue was stable. The problem was that stable and growing are different things.

They weren't looking to restructure or hire. They wanted something they could add to existing invoices — a service their clients actually needed and would pay for without much convincing.

37
Existing clients pitched
24
Said yes (65%)
$250
Monthly add-on per client
$12k
New MRR within 2 months

How they found it

One of their clients — a fitness brand sitting at around 2,800 followers — asked on a routine call whether the agency could help grow their Instagram audience. They weren't offering it. The client said they'd probably look for someone else to handle it.

That's the moment. Not a strategy session. Not a market analysis. Just a client about to spend money somewhere else when they could have been spending it here. After a short evaluation of white-label growth platforms — looking specifically at whether accounts could be managed at scale from one dashboard without flagging — they set up Oxelio and ran it on two accounts internally for two weeks before talking to clients.

The email they sent

They didn't pitch. They announced. One email to all 37 clients. Four sentences:

24 out of 37 said yes. No follow-ups. No calls. No deck.

65% conversion on a cold service launch, zero sales calls — because existing clients already trust you. That's the whole playbook.

The numbers

At $250/month per client, 24 accounts meant $6,000 in new monthly recurring revenue from day one. The cost was $1.30 per account per day — $39/month. That's a gross margin of 84% per account, before any time is counted.

Monthly time per account after setup: roughly 15–20 minutes for checking in, pulling any reporting notes, and answering the occasional client question. For 24 accounts, that's around 6–8 hours a month of incremental work for $6,000 in revenue.

They didn't price at $250 because the math forced them to. They priced at $250 because it was easy for existing clients to say yes without escalating to a budget conversation. The margin is strong at any price above $50.

Month two

By the second month, three things happened. Some clients who initially passed came back after seeing other clients mention it. Two clients added a second account. And the agency started including Instagram growth in new client proposals as a default line item rather than an optional add-on.

Month two revenue from the service: $12,000. Month one cost basis per account hadn't changed. The margin didn't compress. They just had more accounts.

Week 1

Internal test on two client accounts. Targeting configured. Baseline follower counts recorded.

Week 2

Reviewed early data. Growth tracking cleanly. Email drafted and sent to all 37 clients.

Week 3–4

24 confirmations. Accounts set up in the Oxelio dashboard. Invoices updated. $6,000/month added.

Month 2

Holdouts from the original email came back. Two clients added second accounts. New client proposals now include growth as default. Revenue from the service: $12,000/month.

What actually made this work

$250 is below the "do I need to think about this?" threshold

At $250, most retainer clients don't need to check with anyone or move budget around. It's a yes/no decision they can make on the spot. Price it at $500 and some of those 24 become maybe. Price it at $1,000 and you've got a sales process.

They tested it before they said anything

Two weeks of internal testing meant they weren't selling something they hadn't seen work. Clients asked questions. The agency had actual answers. That's a different conversation than "we think this will probably work."

The ongoing lift was minimal

Setup per account is about 20–30 minutes. After that, it mostly runs. The follower count goes up. Clients see it. The retainer renews. There's no deliverable to build, no content to create, no strategy to document every month.

The result is visible without explanation

The best retention mechanism for this service is the number on the profile. Every month, a client can look at their account and see it grew. That's not something they need a report to understand. It just works or it doesn't — and when it works, renewal is automatic.

The takeaway

This agency didn't need a new niche or a new team. They needed one service they could email their existing client list about. The gap between $0 and $6,000 in monthly recurring revenue was a single email and a two-week test. The gap from $6,000 to $12,000 was one more month of normal operation.

Ready to run the same play?

$39/month per account. White-label dashboard. Set it up for one client this week and see what the numbers look like on your roster.

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